Please double-check that your registered email account does not contain any errors. If you still do not receive any notification or confirmation emails after placing an order, please check your spam folder.
As well, please confirm with your provider that you are able to receive emails from our email domains, listed below:
There are also some instances where your order simply did not go through due to server congestion, a poor connection, or other technical problems. If you are unsure whether your order was accepted, please check your order history by accessing "My Account" in your SuperGroupies account.