You can reset your password by clicking "Forgot your password?" on the login page.
A temporary password will be sent to your registered e-mail address. After logging in from that password, please change it to your desired password on "My Account."
If you did not receive an email response, the registered email address may be incorrect. In that case, please Contact Us.
Please make sure to include the following registration information in order to confirm your identity when contacting our customer service.
- Registered name
- Telephone Number
- Date of Birth
- Email Address
※ If identity verification is not possible, we are unable to help.
※ For security reasons, we can't change the email address or password on your account for you.